Contact Us

If you need to get in touch with someone from our team, please refer to this section. You can also contact us directly through our handy contact form if you have any queries such as order status or delivery questions, general feedback, business enquiries or if you'd like to book an appointment with our bespoke department.

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Delivery

For information on available delivery methods, pricing and timescales, please refer to the below page where you can find out all available options, along with all other delivery related questions. If you would like to query the status of your order, please use our contact form in our contact page instead.

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FAQ's

Have you got a question for us? Check if this has already been answered in our FAQ section. You can find out more about what kinds of payments we accept, information on duties and taxes, click and collect and much more. If your question has not been answered in our FAQ, feel free to use the contact form in our contact page and someone will assist you with your query.

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Refunds/Returns and Exchanges

Looking to return an item for a refund or an exchange? View our returns policy here. We also have information on returns timescales, faulty items and when you can expect your refund to be processed. If you have any further questions, please contact us for further assistance.


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How To Order

If you're having trouble using our website, are interested in knowing what services are available to you when ordering, or would like some additional information on the order process, please view the below page for more details. If you are unable to place your order for any reason, contact us via email on [email protected], or call +44 207 839 8889 for help.

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Size Guide

Information on measurement's for all of our products can be found in our size guide section. Discover which measurements you should take and how, along with a complete list of sizing so you can find the perfect fit for you. If you need further assistance, get in touch using our the form in our contact page.


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Store Information

For opening hours, contact information and directions to our flagship store, view the below page. You can also find what services are offered in store, along with a list of departments. If you'd like to book a bespoke appointment, use our form in our contact page.

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Terms and Conditions

To find out full terms and conditions on our website, such as our code of practice, security policy, returns policy and our approach towards data protection, view the below page.

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