Why work with us?

Starting from the foundation of an outfit – shirting; we create edited wardrobes of English style for the modern man. Driven by our heritage in craftsmanship and detailing, we create, source, and promote the best in English style. Harvie and Hudson recruit exceptional individuals who have strong entrepreneurial spirit and a passion for the brand.

Working as part of the Harvie and Hudson team, you will be making a difference every day: you will be using your judgment, skills, and expertise to ensure that our customers are provided with the personal service and quality clothing that they expect from us and that our company continues to grow. 

Contact

If you're interested in developing your career with us, please reach out to us directly.
 

Current Vacancies

Senior Sales Person 

o Full-time position
o 5 days a week, including weekends
o Based on rotating shift patterns)
o Shift hours: Monday to Saturday: 9:30am – 6:00pm | Sunday: 12:00pm – 5:00pm
 
Key Responsibilities:
 
1. Customer Service Excellence:
o Provide tailored, high-end customer service to both new and returning clients.
o Cultivate and maintain strong relationships with our loyal customers, offering personalised shopping experiences.
o Understand customer needs and offer product recommendations that reflect the store's premium offerings (e.g., bespoke suits, luxury shirts, accessories).
o Handle any client queries or concerns with professionalism and diplomacy.

2. Sales & Business Development:
o Achieve and exceed individual and team sales targets.
o Proactively identify opportunities to increase store sales and drive revenue growth.
o Promote the store’s offerings through upselling and cross-selling techniques, with a focus on building long-term customer loyalty.

3. Product Knowledge & Merchandising:
o Have an expert understanding of the store’s products, from tailoring services to the different types of fabrics, finishes, and craftsmanship involved.
o Stay updated on new collections, seasonal trends, and the finer details of the brands carried in the store.
o Maintain high standards of store presentation, ensuring merchandise is displayed attractively and the store remains visually appealing.

4. Team Leadership & Mentoring:
o Lead by example in sales performance, customer service, and store operations.
o We will provide sales associates mentorship and training, helping to develop their sales skills and product knowledge.

5. Operational Duties:
o Assist in stock management, including receiving deliveries, stock rotation, and inventory management.
o Ensure the store environment complies with health and safety standards.
o Handle cash, card transactions, and other administrative tasks as needed.

Essential Skills & Experience:

1. Sales Experience:
o Proven track record of success in luxury retail sales, preferably in menswear, high-end fashion, or related fields.
o At least 3–5 years in a senior sales role, with experience managing high-net-worth clients and working in a luxury environment.
o Ability to understand and anticipate customer preferences and deliver an exceptional shopping experience.
 
2. Product Knowledge:
o Strong understanding of luxury menswear, including knowledge of fabrics, tailoring, and high-end accessories.
o Ability to articulate the differences between product ranges and demonstrate the value of premium goods.

3. Exceptional Communication Skills:
o Strong verbal and written communication skills to build rapport with clients and colleagues.
o Ability to present products in a way that conveys the brand’s luxury appeal.

4. Luxury Brand Mindset:
o Understanding of the luxury consumer mindset and ability to cater to high-net-worth individuals.
o Discreet, polished, and professional appearance and manner.

5. Problem Solving & Initiative:
o Ability to handle difficult situations with tact and professionalism.
o Quick to take initiative and think on your feet to resolve customer concerns or operational issues.

Desirable Attributes:

1. Experience in Jermyn Street or Similar Locations:
o Knowledge of the Jermyn Street area and its prestigious clientele is a bonus.

2. Multilingual:
o Ability to speak other languages could be an asset, especially with an international clientele.

3. Formal Education:
o A degree in fashion management, business, or a related field is advantageous but not essential.

4. Passion for Menswear:
o A genuine interest in menswear fashion and an appreciation for quality craftsmanship would help align you with the brand ethos.

Compensation and Benefits:
 
• Competitive salary.
• Exclusive staff discounts on luxury products.
• Opportunities for career progression within the business ie Personal Tailoring in a prestigious retail environment.

For further information please reach out to us directly on [email protected]